These terms apply to the Triven iOS app and this website (the “Service”), provided by the developer named on the app’s App Store page (“we”). By using the Service, you agree to them. If you don’t agree, please don’t use it.
License
The app is licensed to you under Apple’s Standard End User License Agreement, which forms part of these terms. If the two conflict, the Standard EULA applies to your license to use the app.
Using Triven
You must be at least 13, or the minimum age in your country, to use the Service. No account is required. You agree not to misuse the Service, including by breaking the law, interfering with its operation, circumventing usage limits or access controls, or scraping or reselling its content.
Premium subscription
Triven is free to download. Triven Premium is an optional auto-renewable subscription that unlocks unlimited trips, AI chat, AI audio guides, route optimization, offline access, export to your maps app and ready-made trips.
- Plans: monthly (1 month) and annual (1 year). Current prices are shown in the app before you buy. A free trial may be offered, and any unused trial time ends when you purchase a subscription.
- Billing: payment is charged to your Apple Account when you confirm your purchase.
- Renewal: your subscription renews automatically for the same period and is charged within 24 hours before the current period ends, unless you cancel at least 24 hours before it ends.
- Managing and canceling: manage or cancel at any time in your Apple Account settings. Canceling takes effect at the end of the current period. Removing the app doesn’t cancel a subscription.
- Refunds: Apple handles refunds under its own policies, at reportaproblem.apple.com.
AI features and travel information
The assistant, routes and audio guides are generated partly by AI and from third-party sources, and may be incomplete, out of date or wrong. Please check anything important, such as opening hours, prices, travel times, entry rules and safety, with official sources before relying on it. Triven doesn’t provide professional travel, legal, medical or safety advice. You are responsible for your own decisions and safety when you travel. How AI features handle your data is described in our Privacy Policy.
Your content
Trips, notes and messages you create stay yours. You give us permission to process them only as needed to provide the Service, and you are responsible for what you submit.
Our content and third-party services
The app, its design and the Triven name belong to us. Place information, photos, maps and other content may come from third parties, under their own licenses and terms. Attribution appears in the app and on our credits page. The Service may link to websites and apps we don’t control, and we aren’t responsible for them.
Availability and changes
We may change, suspend or stop features of the Service, and may restrict access if these terms are broken. You can stop using the Service at any time.
Disclaimers and liability
To the extent the law allows, the Service is provided “as is” and “as available”, without warranties of any kind. Our liability is limited as set out in the Standard EULA, and we aren’t liable for indirect or consequential losses, or for losses arising from travel decisions, third-party services or inaccurate information. Nothing in these terms limits rights or liability that cannot be limited under the mandatory consumer laws of your country.
Apple
These terms are between you and us, not Apple. We, not Apple, are responsible for the app, its content, support and maintenance, and for any claims relating to it, including product liability, legal compliance and intellectual property. If the app fails to meet an applicable warranty, you may notify Apple, which may refund its purchase price. Apple has no other warranty obligation for the app, to the extent the law allows. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
Governing law
The governing law and courts are those set out in the Standard EULA, unless the mandatory law of your country of residence gives you other rights or requires otherwise.
Changes to these terms
We may update these terms and will post changes on this page with a new date. If a change is significant, we will also tell you in the app. Continuing to use the Service after a change means you accept it.